SHIPCON PRIVACY POLICY
Shipcon is committed to protecting and respecting your privacy.
It is your right to be fully informed as to how we handle your personal information – so this Privacy Policy covers how we collect, use, share and store your data.
Our Privacy Policy will be updated from time to time. If you use our services, we will update you when there are significant changes that may affect you. If you have any questions about your personal data and our policies, please email info@shipcon.eu.com
Included in our Privacy Policy
Who we are.
Your personal data
- The ways we use your data
- The data we collect about you
Data protection law
- Legitimate interest
- Performance of contract
- Legal obligation
- Your consent
Services we use
Regulatory bodies outside Cyprus
Your rights to your data
Opting out
How we protect your data
The length of time we keep your data
ShipCon support
Data relating to children
Data relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, data concerning health, data concerning sex life or sexual orientation.
Automated decision-making
Use of cookies
Links to other websites
Contacting the Regulator
Review of our policy
Who we are
At ShipCon we provide training, consulting and examination services. Our services are provided on our premises, over the internet and on client premises.
We are based in Limassol in Cyprus. The registered address for our head office is: Spyrou Kyprianou 5, office 401, Mesa Geitonia, 4001 Limassol, Cyprus
We have associated offices in:
Barcelona: Rambla Catalunya, 115 bis – 9ª Planta, 08008 Barcelona, Spain
Palermo: Via Duca della Verdura, 69, 90143 Palermo, Italy
Prague: Legerova 50, 120 00 Prague 2, Czech Republic
Our Data Controller is: Erika Zulkute
Our Personal Data Manager is: Michael Hughes
Both are contactable on info@shipcon.eu.com
Your personal data
To provide our services to you, we often take personal data.
Personal data is information that can be used to identify you as an individual, such as your name, address, and contact details. Personal data also includes your IP Address, device information and other identifiers.
This policy explains how we look after the data that you provide us with, who has access to it, our legal rights and responsibilities, and your rights as a data subject. It considers all aspects of our company and services, including requests for information about training and examinations, registration for training and examinations, general enquiries, our support, testimonials and marketing. No matter how you interact with us, your privacy is treated with the same level of care and consideration.
The ways we use your data
We will use the information you give to us in the following ways, depending on how you interact with us. You may fit into more than one of these categories:
The data we collect about you
We try our best to only gather the minimum data required to complete our service to you. In some cases, we may record more information based on your requirements.
Data protection law
Under data protection law, namely Regulation (EU) 2016/679, the General Data Protection Regulation or “GDPR”, we rely on four legal bases to maintain and process personal data:
Legitimate interest
We carry out a Legitimate Interest Assessment (LIA) to identify the needs of ShipCon to obtain your personal data, balanced against your personal data rights and risks to your personal data.
Performance of contract
Most of the data we store is used to ensure our services are delivered to you without complication. This includes information like your contact details.
Legal obligation
There are some records we need to keep for legal reasons. Financial transactions for example need to be kept by law for a set period of time.
Your consent
When you see check boxes or contracts to sign, this is called consent. You have the right to opt in to sharing your data with us when using online services such as our website or newsletters. We will never ask you to opt out or assume your consent, it must be freely given.
Services we use
We rely on a handful of trusted third-party organisations, who handle your data on our behalf so that we can provide our online training.
Regulatory bodies outside Cyprus
If you make an inquiry from outside Cyprus, we may be required to disclose your personal data to the police or other law enforcement and regulatory bodies in your country of origin or elsewhere. These requests take your privacy into consideration and are assessed on a case-by-case basis.
Your rights to your data
You have the right to:
- Access to the personal data we hold about you
- Correct any personal data we hold if it is incorrect or out of date
- Request the removal of any personal data we hold about you. In some cases, we have may need to hold certain information for legal reasons
- Object to the processing of information if you feel we have made an incorrect assumption, based on the data that we hold about you
- Restrict any processing of your data until we can verify your information
- Request the transfer of your data to another third-party of your choice
- Withdraw your consent at any time
If you would like to exercise any of your rights, please email info@shipcon.eu.com
Please note for multiple requests within a short timeframe or requests for the same information, we may charge you an admin fee. If a third-party is making a request on your behalf, we will require proof of your permission before acting. All requests will be processed and completed within one month.
Opting out
You may opt out of receiving emails from ShipCon at any time, by clicking the unsubscribe link in the footer of any email we send. You can also contact info@shipcon.eu.com to remove yourself from our newsletter and mailing lists.
How we protect your data
We know how much trust you place in us when you share your personal data. We place great importance on the security of your personal information and will always take appropriate precautions to protect it. This applies to both the physical security of the data we hold, and the high level of digital security features we use.
Our website uses industry standard software protection. Even with these precautions, no data transmission over the internet is guaranteed to be 100% secure. Whilst we strive to protect your personal information, we cannot guarantee the security of any information that you disclose to us online, and you must understand that you do so at your own risk
Where data is backed up we take steps to ensure that it is encrypted and secure. Access to personal information is restricted to employees who need it, and that all staff who handle personal information are fully trained and kept up-to-date on our data management, security, and privacy practices. Our employees are notified and reminded about the importance we place on privacy, and what they can do to ensure your information is protected.
The length of time we keep your data
We only keep your personal data for as long as necessary. (See also Legal obligations above).
ShipCon support
If you contact our Support Team communications will be stored for 12 months after the last communication on the subject.
Data relating to children
Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal data to or on the website. We do not knowingly collect personal data from children under 13. If you are under 13, do not use or provide any data on this website or on or through any of its features/registration on the website, or provide any data about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that data. If you believe we might have any data from or about a child under 13, please contact us at: info@shipcon.eu.com
Data relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, data concerning health, data concerning sex life or sexual orientation.
We do not deal with issues relating to data relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, data concerning health, data concerning sex life or sexual orientation. Do not use or provide any data on this website or on or through any of its features/registration on the website or provide any data about these topics to us. If we learn we have collected or such data we will delete that data. If you believe we might have any such data, please contact us at: info@shipcon.eu.com
Automated decision-making
No automated decision-making, including profiling, takes place on our website.
Use of cookies
Our website does not use cookies.
Links to other websites
Our website provides links to other websites that we do not have control over. This Privacy Policy only applies to our website.
Our website provides links to social media sites. This Privacy Policy only applies to our website.
Contacting the regulator
If you feel that your data has not been handled correctly or you are unhappy with our response regarding your personal data, you have the right to lodge a complaint with the Commissioner for Personal Data Protection (Γραφείο Επιτρόπου Προστασίας Δεδομένων Προσωπικού Χαρακτήρα):
Iasonos 1, 2nd floor 1082, Nicosia, Cyprus
P.O Box 23378
T: +357 22818456
F: +357 22304565
Email: commissioner@dataprotection.gov.cy
Web: www.dataprotection.gov.cy
Review of our policy
We review our Privacy Policy from time to time as our software and services evolve. It is also reviewed line with changes to the law. If we hold your contact data, we will update you when significant changes have been made that may affect you.
This policy was last updated 20 May 2024.
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